Privacy Policy

Last updated: November 19, 2024

Your privacy is important to us. This Privacy Policy explains how BrightReach ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, make purchases, or interact with our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect information that helps us provide you with a personalized shopping experience and improve our services. The types of information we collect include:

• Personal Information: When you create an account, place an order, or contact customer service, we may collect your name, email address, shipping address, billing information, phone number, and payment details.
• Non-Personal Information: We collect non-identifiable data such as your browser type, IP address, device type, pages you visit on our website, and actions you take while browsing.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your activity on our website to enhance your user experience and serve personalized advertisements.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process your orders and provide customer support.
• To send you order updates, marketing communications, and promotional offers (with your consent where required by law).
• To improve our website, services, and product offerings based on your preferences and usage.
• To comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with the following types of entities in certain circumstances:

• Service Providers: We may share your information with trusted third-party companies that perform services on our behalf, such as payment processors, shipping companies, and email marketing platforms. These service providers are required to protect your information and use it only to provide the services requested.
• Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena or other legal processes, or to protect our rights or the safety of others.

4. Data Security

We implement a variety of security measures to protect your personal information. These include encryption, firewalls, and secure socket layer (SSL) technology to protect the transmission of sensitive data, such as payment information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

You have the following rights concerning your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete personal information.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You can opt-out of receiving marketing emails by clicking the "unsubscribe" link in any promotional email we send.
• Data Portability: You can request that we transfer your personal data to another service provider in a commonly used, machine-readable format.

To exercise these rights, please contact us at support@brightreach.com.

6. Cookies

We use cookies and similar technologies to collect information about how you use our website. Cookies are small text files that are stored on your device. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of some parts of our website.

7. Children's Privacy

BrightReach does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information as soon as possible.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Email: reachbright0@gmail.com

Phone: +94 76 342 7436

Address:456ALHILAL ROAD SAINTHAMARUTHU-11